Log in
Log in to your account
Don't have an account? Register Forgot password

FAQs

WHEN DO THE PRODUCTS ARRIVE?

Orders placed before 5pm depart on the same day as the order. Those made after this time leave the next day. The courier is GLS and usually delivers within 24/96 working hours.

PAYMENT METHODS ACCEPTED?

We accept payments with PAYPAL, credit cards, debit cards, postpay and prepaid cards that run on VISA and MASTERCARD circuits.

You can also pay in 3 or 4 installments with the Afterpay or Klarna payment method.


It is possible to choose the "Pay on delivery" payment method (cash on delivery +€4) with a supplement of €4.00.

This latter payment method is only accepted for shipments to Italy, excluding the smaller islands.

HOW MUCH ARE THE SHIPPING COSTS

We ship all over Europe.
Shipping costs are free for amounts over €30.00 only for shipments in Italy.

Below this amount the shipping costs are €6.00 ​​for Italy.

To find out how much the shipping costs are in another European country, just enter the destination country during checkout to see how much the shipping costs are.

For shipments outside the European Community, you must send an email to clienti@fgm04.com and request a personalized quote specifying the exact address where you wish to receive the goods.

HOW DO I ENTER PROMO CODES?

Promotional codes are entered in the cart before entering the shipping information in the appropriate box reserved for discount codes and then pressing the "APPLY" button.

ARE YOUR PRODUCTS ITALIAN?

FGM04 is an Italian brand. All our cosmetics and clothing are 100% MADE IN ITALY.
Some of our supplements are made in Europe.

PRODUCTS IN THE "SPECIAL OFFERS" AND "MUST HAVE" CATEGORIES CANNOT BE COMBINED WITH THE PROMOTIONS LISTED BELOW, EXCEPT FOR PROMO 3!

PROMO 1: Add 3 products to your cart, even different ones, and the lowest-priced item is FREE! The offer also applies to multiples of 3!

PROMO 2: Get an additional 30% OFF when you spend at least €120 after all discounts have been applied.

PROMO 3: Choose your free gift: Perfect Leggings in Dark Shadow Grey (one size) or Men's Long Sleeve Shirt in Storm Grey (one size). Your selected gift will be automatically added to your cart when you spend at least €145 after all discounts have been applied.

Promotions are automatically applied in your cart and can be combined with each other.

PROMOTIONS CAN BE COMBINED!