FAQs
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Orders placed before 5:00 PM ship the same day as the order. Orders placed after this time ship the next day. The courier is GLS and usually delivers within 24/72 working hours.
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We accept payments with PAYPAL, credit cards, debit cards, postal cards and prepaid cards that operate on the VISA and MASTERCARD circuits.
You can also pay in 3 or 4 installments with the Scalapay payment method.
It is possible to choose the payment method "Pay on delivery" (cash on delivery + €4) with a supplement of €4.00.This last payment method is accepted only for shipments to Italy with the exception of the smaller islands.
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We ship all over Europe.
Shipping costs are free for amounts over €30.00 only for shipments in Italy.Below this amount the shipping costs are €6.00 for Italy.
To find out how much the shipping costs are in another European country, just enter the destination country during checkout to see how much the shipping costs are.
For shipments outside the European Community, you must send an email to clienti@fgm04.com and request a personalized quote specifying the exact address where you wish to receive the goods.
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Promotional codes are entered in the cart before entering the shipping information in the appropriate box reserved for discount codes and then pressing the "APPLY" button.
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FGM04 is an Italian brand. All our cosmetics and clothing are 100% MADE IN ITALY.
Some of our supplements are made in Europe.